Western Reserve Racquet & Fitness Club

james wells 3 months ago

I have been doing gym reviews and decided to give place a try. I'm not even going to rate it because it wouldn't be fair to them vs the other gyms/ fitness centers I've reviewed. Just an odd vibe the minute I walked in maybe bcI was a guest. Tennis courts and pickleball courts are gorgeous. The bar/ lounge area was clean! But I was there for the weights and cardio equipment. I was disappointed. I thought this would be a top tier kind of a place. Like exclusive! The machine weights were a mash up of brands.. Nautilus.. life fitness.. inspiration..etc. pads were ripped Handle on pec Deck was taped with shiny black tape. Carpet had big holes I'm guessing from moving equipment around. There's no flow arm.. legs.. chest it's just put in any order randomly. The cardio equipment wasn't very new but They had some new fitness equipment. I didn't see it. The free weight room is packed tightly. I would say there were 6 people in there and 7/8 in the room i was in and it felt busy. I'm not rating their weight area. Or tennis and pickleball bc that's not what I do right now. I will attach pics for you to see some of what they offer.

Yelda Atav 7 months ago

Very disappointing experience with this club's makeup and refund policy. When my child missed a session due to sudden illness, we were told that their strict 24-hour cancelation policy meant no makeup lesson could be offered. Unexpected illnesses and emergencies cannot always be predicted 24 hours in advance, yet there was no flexibility or willingness to consider the circumstances. In addition, there is no guarantee of a makeup lesson even if we notify them of an absence more than 24 hours in advance. The full fee for all sessions was charged upfront at the very beginning which is acceptable however, despite the situation being beyond our control, no credit, makeup class or partial refund was provided. There was no meaningful effort to find a reasonable solution. We enrolled another racket club in the area that better supports its members.

Jodi Mirman a year ago

This club has a lot to offer. The locker rooms have been renovated and are super nice. They need some help running pickleball tournament. They charged $40/person. The nets were not all up to par and they did not offer much food or drinks (just a few apples and bananas). It was hardly adequate (not enough for everyone) for the price they charged. The medals were also cheap. This place has a lot of potential. I hope they consider better hospitality in the future; overall, I had a good time with the people I played with, but it could be so much better.

McKenzie Crockett a year ago

Came here to watch a pickleball tournament and I was impressed right when I walked in. It’s just a really huge, beautiful building. There’s two courts that I could see and workout equipment, and even tons of places to just lounge. I enjoyed watching the tournament from above in the lobby area. My favorite part was the restroom/locker room lol - it was SO nice! And it just felt like it kept going.

Ryan “Sketch” G 6 years ago

Been coming here since I was about 10 years old. From the nursery/kids room to the tennis courts and then eventually up to the gym, i made my way through this place for almost 25 years. I've seen it develop, burn down, be rebuilt and continue to provide everything you could ever need in a gym and racquet club. Now I live far away from here, but whenever i come home for the holidays, the staff that has known me fornalmsot 2 decades greats my parents and I with a smile. It feels like home to me. The courts are new, some of the workout equipment is new (though they could use a total refresh here). They have a full track upstairs to run, walk or jog, indoor and outdoor courts (I think 16 total) and a nice (though slightly dated) lounge room with a bar. The executive bathrooms are really nice and the normal bathrooms/showrooms are clean.